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Voicemail Services

These Internet-based voicemail services allow you to take control of your incoming phone calls. They can give any small business a professional telephone presence, and allow you to better manage your callers and time. Some of these voicemail services also include the ability to send and receive faxes, but that is not a requirement to be included in this list.

My1Voice [KEVIN'S PICK]

My1Voice offers three levels of voicemail service: 150 Minutes, for $10 per month with one phone number extension and 150 minutes included; 1000 Minutes, for $30 per month 1,000 minutes; and 2000 Minutes, for $50 per month with 2,000 minutes. Overage for all plans is 5 cents per minute, or buy "minute plans" in advance. Works with your existing phone and phone number. Features include: Web-based calling, Internet fax, ability to store and manage voicemail online, choice of toll-free or local numbers, call forwarding, call scheduling and caller ID screening. All plans now have unlimited extensions, users can customize the call greeting, callers hear music while on hold, a "virtual calling card," an auto-attendant and dial-by-name directory lookup can be used. Voicemail may be accessed via phone or online (voicemail-to-email audio files), and notifications can be received on email or SMS. Only the Premium plan includes advanced routing features, on-hold message and queue history reports. Conference calling is a new feature. No setup fee on any plan. Free 30-day trial on the 150 Minute plan.
     Go to My1Voice
Rated by less than 3 people. Have you used this service? Rate it!
[Verified 10/22/2009]

AirComUSA [KEVIN'S PICK]

AirComUSA's Virtual Office Professional plan offers voicemail service via a toll-free number, and users get a second toll-free number to use for faxes (Faxes are converted to email) plus a virtual office number. (Or, choose from 25-plus local area codes.) Advertising co-op capable, cardless calling card, call forwarding and screening features and pager and email notification. Conference call and recording features also available. Online voicemail retrieval is free; calling in to check it costs 10 cents per minute. Monthly fee of $29.95 includes two hours of system time. $10 setup fee. Free 30-day trial.
     Go to AirComUSA
Rated by 37 people. Reliability: 6.2. Cost: 6.2. Features: 6. Satisfaction: 6.1. (Each out of 7.)
Have you used this service? Rate it!
[Verified 10/22/2009]

MaxEmail [KEVIN'S PICK]

MaxEmail voicemail users can choose from two standard plans. The Lite plan costs $24 per year and includes a non-local number for use with voicemail and fax, with 100 messages or incoming fax pages included and 5 cents for extra pages/messages. The Plus plan ($9.95 a month, $24 billed quarterly or $84 per year) lets users choose a local area code or a toll-free number. Local number option includes 250 incoming pages/messages and 100 outgoing faxes per month. (Toll-free includes 100 outgoing faxes but all incoming faxes or voicemails are 10 cents.) Extras are 5 cents each with local number, 10 cents for toll-free. Both MaxEmail voice plans have a $10 setup fee. Faxes are delivered to email (or multiple email addresses) as PDFs and voicemail messages can be retrieved via email (.WAV files) and phone. Messages archived for 30 days; one year with upgrade adding $1.95 to $2.95 per month. "Corporate" plans are tailored to fax use, but include voicemail services. 30-day free trial offered.
     Go to MaxEmail
Rated by 41 people. Reliability: 5.6. Cost: 5.2. Features: 4.3. Satisfaction: 5.6. (Each out of 7.)
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[Verified 10/22/2009]

RingCentral Voice [KEVIN'S PICK]

RingCentral lets users choose from four voicemail plans. The Professional option is $14.99 per month (or $119.88 per year) with five virtual PBX extensions and 100 monthly minutes included; extra minutes are 6.7 cents. The Business Plus plan is $29.99 per month (or $299.88 per year) and includes 10 extensions and 500 minutes with extra minutes billed at 5.9 cents each. The Business Power plan is $49.99 per month for 20 extensions and 1,000 minutes (4.8 cents for additional). The Business Premium plan is $99.99 per month for 100 extensions and 2,500 minutes (3.9 cents for extras). Voicemail retrieved via phone and/or (for free) delivered to email. Features include hold music or message of choice, integration with Microsoft Windows Outlook, virtual calling card, auto attendant, dial-by-name directory ($4.99 extra) and instant access to call logs. For up to $4.99 additional, DigitalLine VoIP service, "RingMe," allows click-to-call from Web. True 800 numbers are available for a one-time $15 fee, temporarily free with business-level plans. Internet-based fax included on all plans. Free trial on all plans. Limited-time offer: free rollover.
     Go to RingCentral Voice
Rated by less than 3 people. Have you used this service? Rate it!
[Verified 10/22/2009]

Grasshopper (formerly GotVmail)

Grasshopper targets entrepreneurs with a phone system designed to give a more-professional appearance. Includes toll-free or local number (true 800 number for $15 one-time fee), voicemail and fax delivery, music-on-hold and custom greeting, call forwarding and other features. The "Start" plan is $9.95 per month for 100 minutes on a toll-free or local number with unlimited extensions. The "Grow" plan is $49 per month for 2,000 minutes on two numbers with unlimited extensions (two existing numbers may be transferred at not extra charge). The "Max" plan is $199 per month for 10,000 minutes on three numbers with unlimited extensions, number transfers and "Voice Studio" services. Executive is $99.95 for 50 extensions and 2,000 minutes. Overage rates are about 7 cents per minute, depending on plan. Custom Voice Studio greeting option starts at rate of $75 for voice talent in English, Spanish, French or a British accent. $25 activation fee on all plans, except for the Max plan, where it is included. 30-day money-back guarantee.
     Go to Grasshopper
Rated by less than 3 people. Have you used this service? Rate it!
[Verified 10/22/2009]

Kall8

With a Kall8 Mailbox, users can receive voicemail, faxes or both. Prices start at $2 per month for toll-free numbers (Local numbers, true 800 numbers and desirable "repeater" numbers are $5 per month). Pay-as-you-go, with all calls on the local-number plan billed at 5.9 cents per minute while toll-free plan calls are 6.9 cents per minute. (Offshore and international per-minute rates are higher.) Setup fee is equal to one month's charge. Record personal greeting, adjust call length, specify file format and size/quality of messages, caller ID display and other customizable features. Conference calls accommodate up to 25 participants. Also: call blocking, custom call forwarding and call notification emails. New users can transfer toll-free number from current provider to Kall8 service. Number also functions as a "virtual calling card" in U.S., Canada and nearly 20 other countries for 6.9 cents per minute.
     Go to Kall8
Rated by 4 people. Reliability: 3.8. Cost: 5.8. Features: 5. Satisfaction: 4.3. (Each out of 7.)
Have you used this service? Rate it!
[Verified 10/22/2009]

VoiceCloud

VoiceCloud is a voice-to-text transcription service that delivers voicemails as text to email in real time and is compatible with iPhone and other mobile devices. Messages can also be accessed as voicemail and unlimited storage and online access is included. Messages can be searched by keyword, and 24/7 support is promised. The Basic plan is $9.95 per month for 50 transcribed messages. Extra messages are 25 cents each. The Unlimited plan sets no limits and costs $19.95 per month. Also offered is a free VoiceMail Only plan, which provides online access to voicemails and also emails them as .WAV or .mp3 files but does not include conversion to text. Seven-day free trial.
     Go to VoiceCloud
Rated by less than 3 people. Have you used this service? Rate it!
[Verified 10/22/2009]

Google Voice (was GrandCentral)

GrandCentral.com, which in summer 2007 was acquired by Google, is a free service currently in beta testing mode. It recently began transitioning to Google Voice, which promises to keep "all the things people like about GrandCentral" and add features such as transcripts, SMS, international calling and conference calling. Existing GrandCentral users are being prompted to upgrade to Google Voice, but the service is not yet open to new users. Users get one phone number that rings to all (or some, or none) of their phones, depending on who is calling. Messages are filtered into a voicemail box that can be accessed by phone on online, and notifications can be sent to email or via SMS. Calls can be screened and recorded (where legal), and users can listen to messages as they're being recorded and choose to take the call partway into it. Unwanted callers can be blocked. Other options include personal greetings, ringback tones and the ability to switch phones in the middle of a call. Also, "visual voicemail" feature works with MP3-enabled mobile devices.
     Go to Google Voice
Rated by 4 people. Reliability: 6.8. Cost: 7. Features: 5.8. Satisfaction: 6.3. (Each out of 7.)
Have you used this service? Rate it!
[Verified 10/22/2009]

Phone.com Virtual Office

Phone.com's Virtual Office plans start at $9.88 a month and includes voicemail, call forwarding and other automated, flexible call-handling features. The Virtual Office 300 plan is $14.88 per month, or $9.88 if paid annually. It includes 300 minutes, one phone number and unlimited extensions. The Virtual Office 600 plan, allowing 600 minutes and two phone numbers, is $24.88 per month ($19.88 if paid annually). Additional minutes are 4.9 cents. For higher-volume business users, there are Virtual Office 1000 and 2500 plans costing $39.88 and $74.88 per month, respectively, with discounts for annual payment plans. Existing numbers can typically be transferred. True 800 numbers are available for a $35 setup fee. Voicemail may be checked via phone, email, or Web. Voicemail transcription service available at 25 cents each. Professional recording services also available.
     Go to Phone.com Virtual Office
Rated by less than 3 people. Have you used this service? Rate it!
[Verified 10/22/2009]

FreedomVoice

FreedomVoice Systems offers toll-free numbers and auto-attendant voicemail service. The FreedomBronze plan is $9.95 per month for five voicemail boxes and 100 minutes (additional minutes 5.9 cents). FreedomSilver is $24.95 for 10 voicemail boxes and 500 minutes (5.5 cents for additional minutes). FreedomGold is $44.95 per month for 25 boxes and 1,000 minutes (4.5 cents for additional). FreedomPlatinum is $79.95 for 100 voicemail boxes, 2,500 minutes (3.9 cents for additional). Features include call-forwarding, customizable hold music, voicemail-to-email, Web access to messages, Internet faxing, and company directory. Free 15-day trial. No activation fee. True 800 numbers, vanity numbers, and local area numbers are available for an additional charge. Existing toll-free numbers can often be transferred for a $30 fee. On-demand teleconferencing is free for one year.
     Go to FreedomVoice
Rated by less than 3 people. Have you used this service? Rate it!
[Verified 10/22/2009]

Onebox

The Onebox virtual phone system provides an automated attendant service with features such as professionally recorded custom greeting, faxing, and conferencing. For $49.95 per month, you get four extensions and 2,000 minutes. (Additional extensions are $11.99; additional minutes are 4.9 cents). The $79.95 plan provides 10 extensions (extras $9.95) and 2,000 minutes (extras 3.9 cents). Additional extensions come with 100 extra minutes. No setup fee. Also offers live Onebox Receptionist services with plans priced at $199.95 or $499.95 per month.
     Go to Onebox
Rated by less than 3 people. Have you used this service? Rate it!
[Verified 10/22/2009]

eVoice

The eVoice service includes professional recorded greeting, auto attendant, advanced call routing, voicemail-to-email service, call screening and hold music. Monthly charge of $29.95 for 1,000 minutes and three extensions. Extra minutes are 4.9 cents. Additional extensions are $9.95 each and come with 100 minutes. Both local and toll-free numbers available. Vanity numbers available for $30 setup fee. Free 30-day trial.
     Go to eVoice
Rated by less than 3 people. Have you used this service? Rate it!
[Verified 10/22/2009]

Phone People

With Phone People all plans are month-to-month. Economy Plan is $9.99 per month for five extensions and 100 minutes (extra minutes 5.9 cents). Light Plan is $19.99 per month for 10 extensions and 500 minutes (extra minutes 4.9 cents). Standard Plan is $29.99 per month for 25 extensions and 1,000 minutes (extra minutes 3.9 cents). Power Plan is $49.99 for 100 extensions and 2,600 minutes (extra minutes 2.9 cents). The Unlimited Plan is $99.99 per month for 100 extensions and no limit on minutes. On the Economy Plan, notification of voicemail sent to email is $3 per month per inbox and sending of voicemail to email is $3 per month per inbox. (The services are included on the other plans.) Standard and Power plans also include free call accounting software and thee marketing ebooks. No setup fees. True 800 numbers available for a $29 one-time additional fee. It's usually possible to transfer an existing number for a fee. Seven-day free trial.
     Go to Phone People
Rated by less than 3 people. Have you used this service? Rate it!
[Verified 10/22/2009]

Virtual Call System

Virtual Call System has several options for its full-featured virtual PBX services. The Starter plan is $9.99 if paid annually and includes five extensions using a total of 100 minutes per month with additional minutes priced at 6.7 cents. Choose a toll free or local number. The Silver Plan is $24.99 if paid annually for 500 minutes (5.9 cents for additional) shared among two numbers plus 10 extensions. The Gold plan starts at $49.99 per month for 1,000 minutes (4.8 cents for additional) with four numbers plus unlimited extensions. The Platinum plan starts at $99.99 per month for 2,500 minutes (3.9 cents for additional) with six numbers plus unlimited extensions. Both local and toll-free numbers are available, including true 800 prefixes. (True 800 numbers are typically charged a $25 setup fee, but it may be waived during specials) Vanity numbers and transfer of an existing number are also possible. Other options include informational extensions, after-hours mode, call routing, dial-by-name, hold music, a wireless MP3 play feature for PDAs and call recording. Seven-day trial account offered.
     Go to Virtual Call System
Rated by less than 3 people. Have you used this service? Rate it!
[Verified 10/22/2009]

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