Connecting with Your Customers on the Web

Author: Jim Sterne
Publisher: John Wiley & Sons
ISBN: 0-471-15506-3
Price: $24.95
Pages: 400
Published: Sept. 1996
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Notes: From managing your corporate image, to organizing the information and making it readily available to prospects, to answering customer questions, this book explores both the technical and strategic issues of tapping into the very latest Web methods.

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Added to the Booklist: December 5, 1996

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