The Apple Dealer Connection



Author: Len Massaro

Date: May, 1989

Keywords: microsoft word OCR character recognition optical

Text:
(Last time Howard asked me to write a column he was nice enough to
provide me with a question-and-answer format. He even supplied the
questions. This time he has left me on my own. I liked it better the
other way.--Len)
News from Capital
We have had a great response to our customer-based laser printing
service. 
Ralph Robie, our software-support technician, has been busily writing
an in-house procedures manual for these services. Robert McCarthy, our
newest  personnel addition, recently returned from Apple DeskTop
Publishing Training.  
Optical character recognition and color separation software seem to be
the hottest items. He brought back software for both OmniPage* and the
Aldus PageMaker* Color Extension. You should see his color prints!
News from Apple
Apple announced ''Effective April 1, 1989, education prices for the 
Macintosh Plus, Macintosh SE Floppy System, and Macintosh SE 1/20
System have been lowered by 15-18% for K-12 institutions with no change
to the suggested retail prices.'' Can the suggested list price be far
behind?
News from Apple Tech
John has been working on a peculiar problem with an Imagewriter II/LQ
LocalTalk option board.  
It seems we have an installation that indiscriminately loses the
selection of an Imagewriter II/LQ on a two-node network. Apple informed
him that it had heard of isolated incidents like this and would send
him a ''beta'' ROM version for LocalTalk which may alleviate the
problem.
The Imagewriter II/LQ Rework Program has been clarified by Apple. It
seems that ''some trade publications have implied that this progam is
for all end-users who have printers with serial numbers below
183101013.''  
It is only intended for those below that number who have experienced
specific print and sound problems.  The confusion has caused a demand
that has resulted in a minimum 4-6 week waiting list.
The Best for Last
Ralph and I have a habit of working late in the Capital workshop.
(Editor's note: It's always dark when I drive by.)  
Last week we created a ''monster.'' We installed the information from
two 800K floppy diskettes onto the Capital 5MB Mac II, mounted a TOPS
volume from the nearby AST286, double-clicked an icon, typed
''cd\word,'' and then, at the ''C:\WORD>'' prompt, typed ''WORD.''  
Guess what happened?... SOFTPC* by Insignia* allowed us run the MS-DOS
version of Microsoft* Word* on the Macintosh, and even use the mouse.
This offers a number of possibilities, but it proved a certainty to

Ralph and me:                            We're glad that Microsoft made
a version of Word* for the Macintosh only.

Copyright © may, 1989 by Len Massaro