Your Internet Consultant - The FAQs of Life Online

4.17. Is there a way to search the user directory at CompuServe (or another online service) to find out the e-mail address of one of its users?

You can't use the Internet to look up users on most commercial online services. If you know that associates have accounts on CompuServe, for example, the only way to find out their CompuServe e-mail address is to call them and ask.

The only exception that I know of is MCI Mail. Its users are listed in the Knowbot Information Service (see the answer to Question 4.20.)

If you have a CompuServe account, you can log in and check the user directory, but even that directory doesn't list all CompuServe users. Subscribers can elect to have their names and addresses taken out of the directory. Most other online services have similar directories that are only available to their own users.

Note: Some services will identify a subset of its users if you try to send mail and it's not a unique descriptor. For example, there are probably a half-dozen Dave Taylor's on CompuServe, so sending mail to might result in a message back from the system indicating that there is more than one, and listing them. This doesn't always work, but it's worth trying!

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